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Trojan on my computer

 
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The Potions Master
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Location: Queensland, Australia
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PostPosted: November 26, 2008 1:25 am    Post subject: Trojan on my computer Reply with quote

While playing a game (WoW) it detected a trojan saying that it might compromise the security of my account. And it probably has a keylogger and someone could find out my username and password. What is a could virus detecter that would be able to fix this? The support website gives 2 options of virus detectors Kaspersky and Fix Wareout but Kasperky isn't downloading properly and Fix Wareout when I click the link it takes me to some random site.

Heres a screenshot of the wow detecting the trojan.

Spoiler:



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Alastor Moody
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PostPosted: November 26, 2008 1:33 am    Post subject: Reply with quote

Download, install, update, and run SuperAntiSpyware, AND Malwarebytes.
www.superantispyware.com
www.malwarebytes.com
Both free, and fully affected on demand scanners.

Run on after the other, this will insure the trojans removal and any other infections on your system.
You are right in being cautious, these things can track data, and send it to anonymous hackers.
I advise changing every password you have accounts for, including World of Warcraft and potterforums. Be sure to do this once you remove the threat.
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The Potions Master
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PostPosted: November 26, 2008 1:40 am    Post subject: Reply with quote

It says that I have to purchase Malwarebytes.
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Alastor Moody
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PostPosted: November 26, 2008 1:40 am    Post subject: Reply with quote

No, you do not have to. Purchasing it enables real time protection, useless for your use. It will find, and terminate all threats for free. Same applies to SuperAntiSpyware.
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So America, with an open heart and an empty stomach, I say unto you in the words of my uncle: Allez Cuisine!
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The Potions Master
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PostPosted: November 26, 2008 1:43 am    Post subject: Reply with quote

Oh ok, thanks for the help.
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Alastor Moody
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PostPosted: November 26, 2008 1:45 am    Post subject: Reply with quote

Let me know both scan results, and if the problem is resolved.
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The Potions Master
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PostPosted: November 26, 2008 1:58 am    Post subject: Reply with quote

Have you used SuperAntiSpyware before yourself? Because my brother is going on about how it's a virus. Malwarebytes' is still checking my pc now.
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Alastor Moody
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PostPosted: November 26, 2008 2:02 am    Post subject: Reply with quote

Jesus Christ man, it is not a virus.
I have been doing this for 3 years, I know exactly what I am doing.
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The Potions Master
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PostPosted: November 26, 2008 2:03 am    Post subject: Reply with quote

Sorry... I was just making sure.
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Alastor Moody
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PostPosted: November 26, 2008 2:10 am    Post subject: Reply with quote

Find anything yet?
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The Potions Master
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PostPosted: November 26, 2008 2:14 am    Post subject: Reply with quote

I found 14 on Malwarebytes' and the SuperAntiSpyware has just started and is already on 133.

I'll post a screenshot of them when they finish.
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Alastor Moody
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PostPosted: November 26, 2008 2:23 am    Post subject: Reply with quote

See how infected we really are? It took this long to realize you had one virus... let alone several.
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The Potions Master
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PostPosted: November 26, 2008 2:35 am    Post subject: Reply with quote

In the middle of using SuperAntiSpyware this came up.
Spoiler:




Also both of them finished. Here is the reports.


Spoiler:



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homer15
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Joined: Sep 5, 2008
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PostPosted: November 26, 2008 9:00 am    Post subject: Reply with quote

Alastor Moody wrote:
Jesus Christ man, it is not a virus.
I have been doing this for 3 years, I know exactly what I am doing.


this isn't necessary, man. not everybody knows as much about computers as you do, you don't need to be so touchy when people ask questions.
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Alastor Moody
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PostPosted: November 26, 2008 1:22 pm    Post subject: Reply with quote

The Potions Master wrote:
In the middle of using SuperAntiSpyware this came up.
Spoiler:




Also both of them finished. Here is the reports.


Spoiler:



First picture most likely indicates a piece of malware "crashed", because it was either quarantined, or moved/deleted.
If you removed all the malware after both scans have finished, it should be gone, hopefully...

You were heavily infected.
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Ziarajh
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Joined: Nov 30, 2008
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PostPosted: December 1, 2008 12:57 am    Post subject: Re: Trojan on my computer Reply with quote

The Potions Master wrote:
While playing a game (WoW) it detected a trojan saying that it might compromise the security of my account. And it probably has a keylogger and someone could find out my username and password. What is a could virus detecter that would be able to fix this? The support website gives 2 options of virus detectors Kaspersky and Fix Wareout but Kasperky isn't downloading properly and Fix Wareout when I click the link it takes me to some random site.

Heres a screenshot of the wow detecting the trojan.

Spoiler:




I already that experience.
In October 25, 2008, I play at Y8.com, then before I play there's a trojan virius there. I know that it is a virius. So, I tried to contact the computer administrator(my dad is a computer administrator) to scan on our Windows One Live. After 10 minutes scan, the results is now the trojan is now gone. I'm happy that the trojan is now gone. From now on, Im not go to Y8.com anymore.
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Alastor Moody
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PostPosted: December 1, 2008 8:25 am    Post subject: Reply with quote

Windows OneCare is by far the worst anti-virus. SO glad Microsoft dropped the project, and support.
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xBL!NDx
First Year
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Joined: Aug 9, 2008
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PostPosted: December 2, 2008 5:43 pm    Post subject: Reply with quote

The infection you had were many rootkits. These items are part of a very nasty rootkit.

IMPORTANT NOTE: One or more of the identified infections was related to a rootkit component. Rootkits and backdoor Trojan are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, all passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums. You should consider them to be compromised. They should be changed by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit was identified and removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because the rootkit has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

? "When should I re-format? How should I reinstall?"
? "Help: I Got Hacked. Now What Do I Do?"
? "Where to draw the line? When to recommend a format and reinstall?"
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