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mouse keeps freezing

 
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rocket
Alchemist
Ravenclaw Member

Joined: Oct 31, 2007
Location: Ravenclaw Common Room
Posts: 20194

PostPosted: December 31, 2007 12:12 pm    Post subject: mouse keeps freezing Reply with quote

My computer, just a few months old, has developed a new problem. After being on for a while the mouse icon freezes. Sometimes the icon jumps around randomly before it freezes. About 3/4 of the time when I restart the computer the mouse pointer is still frozen, but sometimes it works ok. I will try a new mouse, but I do not think that is the problem.
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SimpleGirl
First Year

Joined: Dec 30, 2007
Posts: 104

PostPosted: December 31, 2007 12:40 pm    Post subject: Reply with quote

I've had that happen before on my desktop. I bought a new mouse it did not help. It was my crappy compaq desktop. I added more memory and the problem stopped. Also, if you have a ACER, COMPAQ, EMACHINE ....GET A NEW COMPUTER
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DarMonkey
Site Admin
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Joined: Jul 11, 2005
Location: Wisconsin, USA
Posts: 3509

PostPosted: January 2, 2008 11:29 am    Post subject: Reply with quote

The part that doesn't sound good is that restarting doesn't help the issue. I'm assuming since the computer is quite new, you have a laser mouse. Ideally, try a different mouse and see if the problem resolves itself. If it doesn't, then you've probably got a major issue. Odds are, something is using most/all of your system resources (CPU, RAM) that is causing your computer to be overloaded and slow down or lock up. You can hit Ctrl+Alt+Del and open the Task Manager, then click on Performance. If you see your CPU usage staying above 80%, or worse yet, near 100% then you need to find out what is using all of the CPU.

You can view what is using the most CPU by clicking on the Processes tab and look for the highest numbers in the CPU column. Keep in mind that having a high number in System Idle Process is good. This is essentially how much CPU usage you have free. If your CPU is consistently overloaded, it is probably being caused by a virus or spyware that you have on your computer.

Let us know how it turns out.
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SimpleGirl
First Year

Joined: Dec 30, 2007
Posts: 104

PostPosted: January 2, 2008 11:34 am    Post subject: Reply with quote

What brand of computer do you have?
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Luke Skywalker
Muggle
Ravenclaw Member

Joined: Jan 9, 2008
Posts: 15

PostPosted: January 9, 2008 4:32 pm    Post subject: Reply with quote

It's probably the mouse.
It sounds like you're using a laser mouse without a mouse pad, or with out a solid-color mouse pad. If you don't have a solid color mous pad, I've found that using any color fabric works as good as a pad

If your using a ball mouse, open up the bottom and see if it's dirty or if anythings stuck. If that dosen't fix the problem, consider calling Tech Support.
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GinnyX
Mrs. George Weasley
Gryffindor Member
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Joined: May 6, 2007
Location: I'm in a New York state of mind.
Posts: 27242

PostPosted: January 9, 2008 6:07 pm    Post subject: Reply with quote

Luke Skywalker wrote:


If your using a ball mouse, open up the bottom and see if it's dirty or if anythings stuck.


That's what I usually have to do.
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Arabella
Mrs. Fred Weasley
Ravenclaw Member

Joined: Jun 17, 2007
Location: In my field of paper flowers
Posts: 17157

PostPosted: January 9, 2008 11:45 pm    Post subject: Reply with quote

does the mouse plug into your computer or is it a remote one? you might need to change the batteries or recharge it depending on the mouse.
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ronlover13
Mrs. Ron Weasley
Gryffindor Member

Joined: Aug 11, 2007
Location: With Ron ?
Posts: 7670

PostPosted: January 11, 2008 7:56 pm    Post subject: Reply with quote

do you have virus protection ?
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Alastor Moody
Head Auror
Gryffindor Prefect
Moderator

Joined: Dec 21, 2006
Location: Kentucky, United States
Posts: 16260

PostPosted: January 11, 2008 9:35 pm    Post subject: Reply with quote

ronlover13 wrote:
do you have virus protection ?

A virus is a very low possibility of this problem
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Kino
Best Auror
Gryffindor Member

Joined: Dec 28, 2006
Location: Hanging out with Tommy Shaw
Posts: 8345

PostPosted: January 11, 2008 10:48 pm    Post subject: Reply with quote

Yeah it's all what Dar said.
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Puking Pastilles
Death Eater

Joined: Jan 8, 2008
Posts: 1677

PostPosted: January 17, 2008 6:10 pm    Post subject: Reply with quote

Check if It's in the USB right.
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